Backups reduce risk, but customers should keep independent copies of important business data.
- Shared hosting and managed care plans may include scheduled backups depending on the plan details.
- VPS customers are responsible for their own internal backups unless a managed backup service is specifically included or added.
- Keep separate copies of website files, databases, code, and critical business documents outside the hosting account.
- Before major website changes, plugin updates, migrations, or DNS changes, create a fresh backup whenever possible.
