Invoices, services, renewals, and cancellation requests are handled through the client portal.
- Log in to the client portal to view invoices, active services, due dates, and payment status.
- Submit cancellation requests from the portal before the next renewal date when you no longer need a service.
- Domain registrations, renewals, third-party license costs, custom labor, and some add-ons may have different refund rules than standard hosting services.
- If something looks wrong on an invoice, open a ticket before the due date so it can be reviewed.
